Shipping policy

Shipping Policy – SecretCaveSilver

We are committed to providing a smooth and reliable shipping experience for every order.

Processing Time
All orders are processed and shipped within 3–5 business days.
We strive to offer same-day shipping whenever possible, depending on order volume and time of purchase.

Shipping Carriers
Orders are shipped via USPS or UPS, depending on the most efficient delivery method.

Delivery Time
Estimated delivery time is 5–7 business days after shipment.
Please note that delivery times may vary due to carrier delays or peak seasons.

Shipping Protection
We offer optional shipping protection through Route at checkout.
If you choose to decline shipping insurance, SecretCaveSilver is not responsible for lost, stolen, or damaged packages once marked as delivered.

Shipping Costs
Shipping costs are non-refundable.
Return shipping is the responsibility of the customer unless the item arrives damaged or defective.